Cities Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.
We are committed to providing you with competitive products and services, which makes it necessary for us to share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we may enter into agreements with other companies that provide services to us or additional financial products for you to consider.
Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf, or to other financial institutions with whom we have joint marketing agreements. To protect your privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide. We do not permit these companies to sell to other third parties the information we provide to them.
We collect and may disclose nonpublic personal information about you, including:
- Information we receive from you on applications or other forms,
- Information about your transactions with us or others
- Information we receive from a consumer-reporting agency,
- Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employer(s) or from other institutions where you conduct financial transactions.
We may disclose information we collect about you under other circumstances as permitted or required by law, typically information needed to process transactions on your behalf, conduct credit union operations, follow your instructions as you authorize, or protect the security of your financial records. If you terminate your membership with CITIES Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How we protect your information
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
If you have questions, please contact us at 651-227-7727, 651-426-3773, or 1-800-543-0935.
Our Web Privacy Policy
If you visit our website, CITIES Credit Union collects and stores information on the domain you use to access our website,the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.
If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. Please be advised that CITIES Credit Union does not represent either the third party or you, the member, if you enter into a transaction. Further, the privacy and security policies of the linked site may differ from those practiced by the credit union.
Disclaimer
This website is provided by CITIES Credit Union to furnish members with information about credit union programs and services. All information presented is believed to be accurate, however, accuracy cannot be guaranteed. This website is not intended to render accounting, tax, legal, or other professional advice or services.
The MEMBERS Financial Services® Program is a service of CUNA Brokerage Services, Inc. 5910 Mineral Point Road, Madison, WI 53705, Member, SIPC. MEMBERS® Representatives are also licensed insurance representatives of CUNA Mutual Life Insurance Company. The products offered through the MEMBERS® Program: 1) are not federally insured; 2) are not obligations of the credit union; 3) are not guaranteed by the credit union or any affiliated entity, and; 4) involve investment risks, including the possible loss of principal.
Procedures for Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also verify your identity through a credit report or other electronic verification system.
