Cities Credit Union
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Order a copy of your credit report
Knowing what's on your credit report is very important, particularly if you are about to apply for loan or in some cases even a job. You need to know what's on there so any mistakes can be corrected. Click on annualcreditreport.com and order your free credit report. Each service offers fast, secure, and confidential access to your current credit report -- the same one used by lenders and employers, so you see what they see. Protect yourself from identity theft.


Access your Visa account
Want to manage your Cities' VISA card account online? It's easy with eZCardInfo. enroll in our online service. You can review account information, track spending, set alerts, download files, and much more. Managing your account is fast, secure and easy with eZCardInfo!


To mail check, please make check payable to:
Cities Credit Union
PO Box 4519
Carol Stream, IL 60197-4519

For customer service inquiries call: 1-
800-808-7230      

Use Call-24 for Easy, Convenient 24-hour access to your accounts!

Call-24 Instructions
Dial 651/426-7600 or toll-free 877/426-7600
Enter your account number followed by #
Enter your four digit PIN
Enter your two digit action code
 
1 TRANSACTIONS/TRANSFERS
10 – Savings to Checking/Savings or Checking to Savings
11 – Savings/Checking to Loan
12 – Loan to Savings/Checking
13 – Loan to Check
17 – Savings to Check (to be mailed)
 
2 BALANCE INQUIRES
30 – Checking
31 – Savings/Money Market/ Holiday Club/Secondary Savings
32 – Loans
33 – Certificates
34 – IRAs
 
3 CHECKING INQUIRES
40 – Last 5 Checks Cleared
41 – Last Checking Deposits
42 – Search Check Cleared by Check Number
43 – Stop Payment Inquire
44 – Stop Payment Request
 
4 HISTORY INQUIRES
50 – Last 5 Checking Deposits
51 – Last 5 Savings/IRA/Certificate Deposits
52 – Last 5 Savings/Checking Withdrawals
53 – Last 5 ATM or Debit Card Transactions
54 – Last ACH Deposits
55 – Last ACH Withdrawals
 
5 DIVIDENDS/INTEREST
60 – Year to Date Dividends
61 – Year to Date Interest Paid
62 – Prior Year to Date Dividends
63 – Prior Year to Date Interest Paid
64 – Last Dividend Amount
 
6 RATES AND HOURS OF SERVICE
70 – Lobby Hours
71 – Drive-Thru Hours
72 – Voice Response Hours
73 – Loan Rates
74 – Savings Rates
75 – Checking Rates
76 – Certificate Rates
 
7 OTHER CALLS
81 – Loan Payoff
82 – Loan Amortization
83 – Application
84 – Check Reorder
85 – CD Rates Inquire
86 – Marketing
96 – Change PIN
98 – End Call
99 – Help using the System
## - To Return to the Main Menu
 
*Dollar amounts must be entered without decimals.
            i.e. $100.00 = $10000
 
DEPOSIT SUFFIX
00 – Primary Savings Account
01-02 – Secondary Savings Account
03-05 – Save For Something
06 – Money Market Savings Account
10-11 – Checking Account
20 – Holiday Savings Account
30 – IRA Savings
31 – Roth IRA Savings
40 – 69 Certificates
70 – 88 IRA Certificates
 
LOAN SUFFIX
01-99 All Loans
Contact the credit union to gain access to your Call-24 account. To access Call-24, have your account number and PIN available.
651/426-7600 Local
877/426-7600 Toll-Free
 

 



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